General

Contact Us!

• How do I contact you BY EMAIL?
• How do I find you ON SOCIAL MEDIA?

FAQ

• I did a Survey/Game/Offer and I didn't get my reward?! (Updated)
• What is the TAXI?
• I did a Survey/Game/Offer and I didn't get my reward?!
• Can I transfer my Pot Farm game to an iOS DEVICE?
• Can I change my Dispensary Worker?
• Can I Add Friends Without Using Facebook?

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Updates!

• Slacker Changes & Bus Stop updates (October)
• 1.27.8 - Hotfix - Offer rewards, Screen zooming, and other fixes
• 1.27.7 - Note 9, AD Rewards, Tutorial & Misc Upgrades
• Limited Time Quest Rework
• Game Balancing - Lit Figor, Dr. Dankenstein, Castor Cannasis and more
• Client update 1.26.0

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Technical Help

• ★ Errors, Loading, Crashing, etc.
• ★ My game is crashing / giving me error messages! What can I do?
• I lost my farm / How do I transfer my farm to a NEW or FACTORY RESET device?
• I'm having trouble WATCHING VIDEO ADS!
• I can't access the Store or my Garage!
• How do I enable/disable NOTIFICATIONS?

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In App Purchases/Billing

• ★ I got a weird error when I made a Purchase!
• Someone made a fraudulent/unauthorized purchase without my permission!
• I made a purchase but I didn't receive it!

Getting Started/Guides

• ★ Emerald Pot Rentals
• ★ How do I play Pot Farm: Grass Roots?
• ★ How do I get my DEVICE ID?
• ★ Connecting to Facebook/Removing Facebook from Your Game
• ★ Account Recovery
• ★ I can't place a worker into my Pasture, Dairy, Bakery or Mill!

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