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  3. Technical Help

Technical Help

Loading trouble? Random error popping up? Check out here for updates and troubleshooting steps.

  • ★ Errors, Loading, Crashing, etc.
  • ★ My game is crashing / giving me error messages! What can I do?
  • I lost my farm / How do I transfer my farm to a NEW or FACTORY RESET device?
  • I'm having trouble WATCHING VIDEO ADS!
  • I can't access the Store or my Garage!
  • How do I enable/disable NOTIFICATIONS?
  • I've updated and now I can't play!
  • How do I clear the game cache on my Sony device?
  • How do I clear the game cache on my Samsung device?
  • How do I clear my game cache on my Nexus device?
  • How do I change my GRAPHICS SETTINGS?
  • Can I play without an Internet Connection?
  • I'm having troubles signing up for the 420 NEWS!