What do you need help with?

Someone made a fraudulent/unauthorized purchase without my permission!

Hey there farmer!

We are so sorry that you have experienced an unauthorized purchase on your account. We know how frustrating it is for that to happen, and we want to make sure we're pointing you in the right direction to hep you get this solved.

First and foremost, you'll want to contact the Google Play Store and let them know what happened. To do this, you will need to complete the following steps:

  1. Please open this link: https://support.google.com/googleplay/
  2. Next, click on the option on the left-hand side labeled 'Downloading on Google Play: Apps, Games, & Digital Content'
  3. Next, click on ‘Purchasing & Downloading’
  4. Afterward, click on ‘Refunds & Returns’
  5. Finally, click on ‘Abuse & Unauthorized Charges’. This will provide you with the proper steps to seeking recourse for an unauthorized purchase.

Good luck, and please feel free to click below to let us know if this article pointed you in the right direction.