What do you need help with?

I lost my farm/How do I transfer my farm to a NEW or FACTORY RESET device?

Don't worry! No matter what happens, we always keep your game data safe and stored on our servers. All we need is a little information from you to help us locate it! 

We can help transfer your current Pot Farm: Grass Roots account over to your new or factory reset Android device.

Here are the steps to follow:

  1. Make sure you are logged into the Facebook account that your first device is connected to.
  2. Open up Pot Farm: Grass Roots.
  3. Go to Budbook (You may have to play through the tutorial again to get to Budbook) and a message will pop up saying there is already an account linked to your Facebook ID.

It will ask which data you want to use, "Old Farm" or "New farm". Select the "Old Farm" option.

(If you select the "New Farm" option, you will lose the progress of the previous farm and will be forced to continue playing your current farm. Please be sure to get in touch with us if this happens!)

This should then connect you back to your original account just as it was on your old device!

If you did not connect your game to Facebook, you are unable to access your existing account, or if you run into any troubles with this process, please submit a request with your new Device ID and your old farm's level, and we will do what we can to get your farm up and running again!

Please note that because Pot Farm (Android) and Bud Farm (iOS) are separate games, we are not able to transfer progress between platforms.

Thanks for playing Pot Farm: Grass Roots with us!

 

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